Terms & Conditions

Lighthouse Studios Academy© 2025/2026

INTRODUCTION

To help you get the best out of Lighthouse Studios Academy and to understand our responsibilities to you and your responsibilities to us, please read the following terms and conditions. The language used should make these terms and conditions as clear as possible. The following policies exist to safeguard the wellbeing of our pupils and to ensure that the good name of our school continues to be associated with high-quality teaching and enjoyment of dance. Lighthouse Studios Academy reserves the right to refuse entry to classes if these rules are not complied with. Policies are reviewed regularly, and we advise parents and pupils to read this document thoroughly. Please contact a member of our team if you require further information.

TERMS AND CONDITIONS

1.     Payments and fees

1.1 In order for a place to be kept open for your child in our classes, payment is required monthly by subscription only.

1.2 Signing up through our website and setting up a subscription is the only registration and payment method Lighthouse Studios Academy will accept. We are unable to accept cash, cheques, monthly BACS, or fast track payments.

1.3 We reserve the right to make changes to fees and/or the collection date if necessary. You will be notified via email in advance.

1.4 Fees are reviewed annually.

1.5 We use Class 4 Kids. All registrations and payments are managed via our website, which links to this system.

1.6 Payment is taken on the 1st of each month. Missed payments may result in the loss of your child’s place. If you’re having difficulty, please speak to a team member.

1.7 Prices are based on 48 weeks of classes annually.

1.8 Fees are pro-rated and split into 12 equal monthly payments.

1.9 Monthly fees are inclusive of VAT.

1.10 An annual membership fee of £20 per student is charged in September. This covers administration, insurance, and licensing.

1.11 The subscription system ensures timely payments as a large percentage of fees were previously paid late or not at all.

1.12 Fees are non-refundable.

1.13 A £10 late fee will be added to any payment not received by the 1st of the month. This will be added to the next month’s subscription.

1.14 Term dates and scheduled closures (e.g. school holidays, bank holidays) are shared in advance. Classes do not run on these dates and are accounted for in your monthly fee.

2. Cancellation

2.1 If your child wishes to stop a class, we require one month’s written notice via email and one final full payment.

2.2 Classes with fewer than 5 students may be cancelled.

2.3 Unattended lessons remain payable. Substitutes may be arranged where appropriate.

2.4 Refunds or credits for prolonged illness or injury may be considered at our discretion, with supporting medical documentation.

3. Clothing

3.1 Lighthouse Studios Academy branded merchandise is available online. Uniform items such as leotards, tights and shoes can be bought locally or online.

3.2 No jewellery or accessories are permitted in class for safety reasons.

3.3 Uniform must be worn at every session.

3.4 Hair should be in a neat ponytail or bun.

3.5 Students participating in performances may need to purchase or hire costumes and buy tickets.

4. Classes and performances

4.1 We aim to provide high-quality, enjoyable training with structure and discipline. Disruptive behaviour may lead to a verbal warning, followed by a parent conversation if needed.

4.2 Promotional photos and video may be taken throughout the year. Consent for media is collected via your Class for Kids account. If you wish to change or withdraw consent, please update your preferences directly via your account.

4.3 Our summer performance is professionally recorded. Personal recording equipment is not permitted.

4.4 Show payments are non-refundable.

4.5 Show entries work on an opt-out basis. If you don’t opt out by the specified date, entry fees will be taken automatically.

4.6 Mobile phones are not allowed in class unless for learning purposes. Misuse will result in confiscation until the end of class.

4.7 Please avoid sending valuables to class. We are not responsible for lost or damaged items. All belongings should be labelled.

4.8 Students are not allowed to leave the premises without a parent/guardian unless previously arranged.

4.9 Lighthouse Studios Academy is not responsible for injuries during class. Teachers will always prioritise student safety.

4.10 If you’re going to be late collecting your child, please notify the studio. Late pick-up charges may apply.

4.11 Class withdrawals must be confirmed in writing. The cancellation policy will then apply.

4.12 New class bookings can be made via our website or email.

4.13 Trial classes must be booked in advance and paid for before attendance. Participation in a trial class does not guarantee a place.

5. Discipline

5.1 Disruptive or bullying behaviour will not be tolerated.

5.2 We teach with positive boundaries and role modelling to support confidence and development.

5.3 Disrespectful behaviour towards staff or others will not be tolerated.

5.4 Persistent unruly behaviour by a student or parent may result in removal from the school.

5.5 We reserve the right to withdraw services from any family who consistently breaches these terms or our school code of conduct.

6. General

6.1 Medical conditions must be disclosed at registration and kept up to date. This ensures we can care for your child safely.

6.2 Communication is made via email and social media. Please follow our platforms and check junk/spam folders regularly. It is the parent’s responsibility to stay informed.

6.3 Emergency contact information must be kept accurate. By enrolling, you give consent for us to seek emergency medical care if required.

6.4 Physical contact may be necessary at times for corrections or peer work. This is done with care and professionalism.

6.5 If a session is cancelled due to circumstances beyond our control, fees are non-refundable.

6.6 All events are optional. Participation in shows is not compulsory.

6.7 We comply with all GDPR regulations. Personal data is securely stored and never shared without consent. Our full data protection policy is available on request.

6.8 Our safeguarding and child protection policy is available upon request. All staff are DBS checked and trained in appropriate safeguarding procedures.